Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you contact us:

• Your name and email address (when you use our contact form)
• Your message content and any attachments you include
• Your city or location, if you choose to share it

1.2 Automatically Collected Information

When you visit GameistanPro, we automatically collect technical data including:

• IP address and approximate geographic location (country/city level only)
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type (mobile, tablet, desktop)
• Cookies and similar tracking technologies (see Section 4)

1.3 What We Do NOT Collect

• Financial data, bank account details, or payment information
• Passwords or credentials for third-party apps
• National ID numbers or government-issued identification
• Biometric data of any kind

2. How We Use Your Information

We use the information we collect solely for these purposes:

• To respond to your enquiries, reports, and support requests
• To improve our website content, navigation, and user experience
• To monitor and prevent fraudulent or abusive behaviour
• To comply with legal obligations under Pakistani law
• To measure site performance using analytics tools

We do not sell, rent, or trade your personal information to any third party for marketing purposes. We do not use your data for advertising profiling.

3. Third-Party Services

GameistanPro uses a small number of trusted third-party services to operate. Each has its own privacy policy governing their data practices:

4. Cookies

We use cookies — small text files stored on your device — to operate and improve our website. The types of cookies we use:

You can disable non-essential cookies in your browser settings. Doing so may affect some functionality of the site.

5. Data Retention

Contact form submissions are retained for up to 12 months to allow us to follow up on reports or enquiries. Analytics data is retained for up to 26 months in aggregate, anonymised form. We do not retain raw IP address logs beyond 30 days.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Objection: Object to our processing of your data for analytics.
• Portability: Request your data in a machine-readable format.

To exercise any of these rights, email hello@gameistan.com.pk. We will respond within 30 days.

7. Children's Privacy

GameistanPro is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data to us, please contact us immediately and we will delete it.

8. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Our website is served over HTTPS. However, no internet transmission is completely secure — please do not send us highly sensitive personal information via email.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Material changes will be announced on our homepage for 30 days. Continued use of GameistanPro after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact us at: